Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Reply Guarantee

  • Our customer help crew is available nonstop to reply to each of your support demands. Every single ticket you post to us shall be answered within up to 1 hour. If your issue requires the assistance of one of our administrators, we’ll send the ticket to the technician in charge and will let you know that the problem is being taken care of.

  • Top quality support service

  • Qualified Client Assistance Service

  • We provide you with 24/7/365 customer assistance by using a ultra–fast ticket solution integrated into your Control Panel. You may write to us whenever you want about any of the programs that come pre–configured on the virtual server, which include the selected Linux OS version, the server management panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Web Hosting Control Panel that is offered totally free with your VPS gives an incorporated collection of articles. You’ll see a variety of illustrative how–to posts and a range of step by step video training materials that show all the necessary website supervision responsibilities. You can find them by hitting the Help or Video keys in the right part of each Control Panel section.