1 hour ticket response
Prompt support is our leading objective and that is the reason why we’ve got a team of skilled customer service technicians who will be happy to offer a swift reply to any question that you could possibly have. Just post your customer support ticket from your Web Hosting Control Panel and we’ll reply within sixty minutes at the latest. In fact, we strive hard and aim for a twenty–minute client support ticket response time.
A First–Rate Customer Service
Our technical support staff members have considerable experience in the web hosting packages field and are professional enough to deliver a prompt answer to your problem. If, however, the problem at hand is not within the competency of a technical support engineer, the client support ticket will be forwarded to a programmer or admin for further assistance.
An Intuitive Help Center
Incorporated into the Web Hosting Control Panel is an easy–to–browse Help Center, which features various sources of information. You can search through a routinely updated knowledge base featuring web hosting account management articles and website management articles, watch the educational video tutorials or take a look at our F.A.Q. repository.
