Regardless of the fact that the web hosting service offered by the different companies is nearly identical, each provider has a customized platform with its own tweaks and ways to perform particular things. This is why, an info-laden knowledge base will be quite useful both for persons with zero past experience and for technically accomplished users who will eventually discover how particular tasks are carried out, but will waste valuable time in the meantime. The purpose of such a knowledge base is to make the service fast and easy to use, sparing users plenty of time and effort. The consequence is more gratified clients, since they can swiftly find the info they wish, and significantly less work for the help desk staff, because typically the majority of the inquiries and problems that customers have are already included in the knowledge base. Provided that the articles themselves are competently written and encompass more things, you will be able to learn more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Web Hosting

If you order a web hosting plan through us, you’ll gain access to our elaborate online help documentation where you will see info about virtually everything related to our hosting packages. The topics range from how to create an e-mail address on your hand-held device, to how to do different things using an .htaccess file. The articles themselves are written in an easy-to-grasp fashion and feature step-by-step manuals on how to perform a certain task inside your Hepsia hosting Control Panel. You can also find information that is not directly connected with Hepsia, for instance one that concerns web-based applications on your desktop PC. The whole list of articles will be located in the Help section of the Control Panel, but the ones that are applicable to a given section can be accessed on the spot. Since we’ve included as many topics as possible, you’ll be able to become aware of pretty much everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting feature elaborate online help documentation where you will find info on all the features that our in-house built Hepsia Control Panel offers, as well as solutions to different questions and issues that you might face. All configuration guides offer in-depth explanations, which goes to say that you will not need to worry about omitting something if you need to export a MySQL database, for instance. The troubleshooting articles cover a number of likely reasons for particular problems and the solution for each one of them, so in case you are not able to send emails although you have the right SMTP settings, for example, you can swiftly discover what the reason could be and correct the issue with a few mouse clicks in your email client. As the Hepsia Control Panel has quite a few features, you will be able to find applicable articles in each and every section. If you desire to examine all help articles, you can use the Help menu, which is located in the upper right-hand corner of the Control Panel.