Live Chat Support in Web Hosting
As we acknowledge the fact that many situations are easily resolved when you chat with a live person, we provide a live chat service for all of our potential and current clients. Our chat is online every single day and our customer care agents will assist you with a wide range of questions and troubles. If you are not our customer yet, you are able to find out more about our web hosting plans and the web hosting platform in general to make sure that your web sites will operate efficiently on our servers. If you already have an account and you have some questions or you encounter any problems with any of our services, you'll be able to join us on our live chat and we can supply you with the necessary info or assist you to troubleshoot the issue. You'll need to open a trouble ticket for certain problems that require more time or the help of a sysadmin, still for a variety of basic troubles you can receive help right away.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we provide with all our Linux semi-dedicated hosting, you can get the the right answers for any questions you have or get numerous issues dealt with quickly. Our chat service is accessible every day, which means that you are able to speak to a representative even on weekends and holidays. If you are unsure which plan is better for your web sites or if our advanced cloud hosting platform covers some system requirements, you may join our live chat before you purchase anything. If you're an existing customer, you'll be able to find more information about account settings, billing issues and a number of common technical issues you may experience, for example in case you are unable to install an e-mail account in a client on your PC. Our live chat will save you lots of time no matter where you are or when you contact us.