When your web hosting service provider provides live chat support, you are able to talk to an agent in real-time and find out useful info or get an issue resolved promptly. The basic advantage of using chat instead of calling to consult with a live person is that you need only a computer with access to the world wide web, so you won't pay any rates when you're in a different state or country. Furthermore, it is easier to copy and paste data like domain names, usernames or error messages i.e. details that are sometimes hard to give to the other side on the phone. The live chat is also a considerably faster solution to contact your web hosting company's support crew as compared to using a ticketing system. What's more, when some situation needs a little more time to be resolved, you'll be able to do something different while you wait for support on the live chat, which means that you will not waste time - something that is impossible in case you're on the telephone.

Live Chat Support in Web Hosting

As we acknowledge the fact that many situations are easily resolved when you chat with a live person, we provide a live chat service for all of our potential and current clients. Our chat is online every single day and our customer care agents will assist you with a wide range of questions and troubles. If you are not our customer yet, you are able to find out more about our web hosting plans and the web hosting platform in general to make sure that your web sites will operate efficiently on our servers. If you already have an account and you have some questions or you encounter any problems with any of our services, you'll be able to join us on our live chat and we can supply you with the necessary info or assist you to troubleshoot the issue. You'll need to open a trouble ticket for certain problems that require more time or the help of a sysadmin, still for a variety of basic troubles you can receive help right away.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we provide with all our Linux semi-dedicated hosting, you can get the the right answers for any questions you have or get numerous issues dealt with quickly. Our chat service is accessible every day, which means that you are able to speak to a representative even on weekends and holidays. If you are unsure which plan is better for your web sites or if our advanced cloud hosting platform covers some system requirements, you may join our live chat before you purchase anything. If you're an existing customer, you'll be able to find more information about account settings, billing issues and a number of common technical issues you may experience, for example in case you are unable to install an e-mail account in a client on your PC. Our live chat will save you lots of time no matter where you are or when you contact us.